Terms & Conditions

Definitions-

1.1 'Buyer' means the person that is named on the invoice
1.2 'You' and relevant grammatical permutations means the buyer.
1.3 'We', 'our', 'us' means Detoxi Limited.
1.4 'Invoice'- this is the document titled 'invoice' received on completion of the 'contract'
1.5 This is the legally binding agreement between the buyer and Detoxi Limited.
1.6 Detoxi Limited is a registered limited company number 4760395, referred to hereafter as: 'Detoxi'.
1.7 'Contract' this term refers to any legally binding agreement between Detoxi and the buyer.
1.8 'Goods' these are the physical items detailed on the invoice.
1.7 'Products' these are the physical items detailed on the invoice and include goods within its definition.
1.8 'End User' this is the person who will use the goods-not necessarily the buyer.

Terms and conditions of sale:

2.1 The buyer agrees to pay Detoxi for the goods supplied.
2.2 The Goods ordered by the buyer will be despatched, upon the receipt of payment from the buyer, to the address specified on the invoice
2.3 Whilst all care is taken by Detoxi to describe all products as accurately as possible there may be slight variations between the products shown on the website www.detoxi.co.uk and the products received.
2.4 Detoxi reserves the right to change or modify any of their products without notice.
2.5 If the buyer has not received the goods in accordance with the invoice then it is the responsibility of the buyer to inform Detoxi of any suspected discrepancy. It is the policy of Detoxi to investigate the matter before any decision is made. You will be notified in writing of any decision made by or on behalf of Detoxi.

3.1 Once the goods have been received by the buyer, responsibility for their use passes to them.
3.2 If the buyer is not the end user then it is the buyer's responsibility to ensure the end user is aware of all terms of this contract- in particular the conditions as to the use of the product.
3.3 Detoxi will not accept responsibility for any loss arising out of negligent use of the goods by the end user or by any third party.
3.4 The instructions as to the use of the goods must be read and understood in its entirety prior to use of any Detoxi product.
3.5 If there are no instructions accompanying the goods then please contact sales at Detoxi who will provide the buyer with a copy of the relevant information.
3.6 In the event that any instruction is not understood or if there are any queries as to the use of the goods then the goods must not be used at all until such time as the buyer is satisfied as to the correct use of the goods/products.
3.7 Detoxi will try within all reasonable limits to ensure any queries relating to its products or goods are answered to the buyers satisfaction.

4.1 Detoxi's liability in relation to tort, contract, pre-contract or other representations arising out of or in connection with these terms and conditions or the performance or observance of our obligations under these terms and conditions and every applicable part of it shall be limited in aggregate to all sums paid by the buyer to Detoxi.
4.2 In any event, Detoxi shall not be liable under, or in connection with these terms and conditions in contract, tort, negligence, pre-contract or other representations or otherwise for any loss of business, contracts or anticipated savings or for any other indirect or consequential loss whatsoever.
4.3 Each provision of this clause (Clause 4) shall be construed separately, applying and surviving even if for any reason one or other of these provisions is held inapplicable or unenforceable in any circumstances and shall remain in force not withstanding the expiry or termination of our agreement.

5.1 All Detoxi goods/products are for external use only. They must not be ingested or otherwise used inside the human body.
5.2 It is the buyer's responsibility to ensure that the goods/products are used in accordance with the instructions.
5.3 Where the buyer or end user has a medical condition or has reason to believe they may have such a condition that may have adverse reactions to any of the goods/products it is their responsibility to check with their Physician or General Practioner or competent medical professional prior to use.
5.4 Term 5.3 also applies to those buyers or end users who do not have or are not aware of any such condition but have queries or doubts as to the effects of the products/goods.
5.5 If the buyer or end user has doubts about any adverse reactions to any of Detoxi's goods/products then they are advised not to use the products.
5.6 Detoxi will not accept liability for use of any of its goods/products that is not in accordance with the instructions enclosed with each purchase.
5.7 Detoxi goods/products are not intended for use on children.
5.8 Detoxi goods/products are not intended for use in conjunction with any other goods/products either from Detoxi or any other party.

6.1 Detoxi supplied goods/products are not sold as medicines.
6.2 The effectiveness of Detoxi supplied goods/products depends on the user, in most cases the desired effects are achieved. However there is no guarantee of their effectiveness in every case.

7.1 Detoxi respects your personal information. We will only use the information for the following purposes:

7.11 Processing orders and customer accounts.
7.12 To administer our business.
7.13 Statistical purposes.
7.14 To notify you of Detoxi products/goods/services unless you have objected to this.

7.2 Detoxi will not pass any personal information to third parties without your consent(subject to term 7.6)
7.3 Detoxi will not make use of information that identifies an individual unless such permission is granted by the person identified by such information (subject to term 7.11)
7.4 In the event that your personal information is no longer used by us for the purposes of term 7.1 (including the relevant subsections) we will delete it except insofar as it is necessary to comply with other relevant or applicable law.
7.5 In the event that your personal data becomes inaccurate, untrue or incomplete, or in any event, you have the right to access your personal data and may rectify the same.
7.6 You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to provide information concerning you, we shall do so. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your dealings with Detoxi and those dealings are deemed by us inconsistent with these terms and conditions.
7.7 We may use the aggregated data for marketing purposes, provided that a single individual is not identified.

8.1 In certain situations Detoxi may be prepared to give refunds in respect of goods/products purchased from us. There is no automatic right arising from this term to a refund. A request for a refund must be made in writing to Detoxi, each case will be assessed and the decision of Detoxi is final. You will receive written confirmation of any decision made by Detoxi.

9.1 Whilst Detoxi tries to ensure that all our products meet the high standards expected by our customers there may be certain times when we may be unable to meet them, these are detailed below.
9.11 Force Majeure- where there are circumstances beyond our control e.g. Acts of God, strikes, lock outs, accidents, war, acts of terrorism. This is not to exclude other such events beyond our reasonable control.
9.12 In any such event as detailed in 9.11 Detoxi shall try to resolve any such problem insofar as it is practicable.

10.1 These terms and conditions only apply to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977 and Unfair Terms in Consumer Contracts Regulations) We exclude all conditions, terms and representations arising from this document 'Terms and Conditions of Sale' from any person not dealing as a consumer.
10.2 Our terms and conditions may change from time to time in accordance with the relevant or applicable law.
10.3 We reserve the right to change our terms and conditions without notice.
10.4 If you have any queries regarding these terms then please contact Detoxi. We will try to resolve any queries as soon as possible.
10.5 Each of the Clauses of these Terms and Conditions shall be construed separately (unless otherwise expressly stated) and independently of each other. Invalidity of any one part shall not affect the validity of any other part.
10.6 This agreement shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English courts.

 

 

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Terms & Conditions